Terms & Conditions

Terms & Conditions

Welcome to our Terms & Conditions page! We want to make your shopping experience at easy as possible and safe too. With that said, we have a few things we would like to cover with you and it's nothing scary. By using this website, you agree to our terms and conditions and this policy will help you better understand any issues or problems you may run into while using this website or our service. With that said, we hope you will take time to read it carefully and we’ve tried to keep it as simple as possible.

1

Billing

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.  We accept most major credit cards including Visa, Mastercard, Discover, and American Express.  We also accept Paypal as a form of payment.

Model Merchants is based in the State of Oregon where sales tax is not collected. However, depending on your state and/or city of residence, you may be required to collect/withhold your own sales tax for reporting purposes.

2

Cancellations

An order may be cancelled up until the order has been shipped. Once your items has shipped, it cannot be cancelled.

3

Shipping & Handling

Once an order has been marked as "shipped", it cannot be canceled for any reason. All orders are shipped by USPS First Class or Priority Mail. Orders that have shipping addresses associated with freight forwarding addresses will be cancelled due to the risk of fraud. If you live outside the United States or its territories, please contact us before placing your order.

Please review our Delivery page for more information.

4

Returns

Model Merchants wants you to have a great experience with the products you purchase from us. After all, we sell great stuff.  However, when something goes wrong, we want to make sure that you receive the satisfaction you deserve as quickly and painlessly as possible.  Unfortunately due to the nature of the various products we sell, we cannot accept some returned items, such as jars of paint. However, if the product is in the unused/un-opened condition, feel free to return it for a full refund up to 30 days after purchase. Simply contact us at returns@modelmerchants.com to initiate a return to receive a Return Authorization # and return address. It's up to you, the buyer to pay postage and handling for all returned items. A 10% restocking fee may apply to certain products.

5

Order Adjustments

Please email us at orders@modelmerchants.com if you need to make any adjustments to your order before shipping. This includes modifying the shipping address, cancelling an order, combining orders or the like.

6

Information We Collect

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.

7

Legalities

We are not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, Model Merchants shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

8

How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

9

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

10

Links To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by Model Merchants. Model Merchants has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

11

Governing Law

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Oregon, United States of America, without giving effect to any principles of conflicts of law.

12

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement, or any changes to this Agreement, do not use, access or continue to access the Site and discontinue any use of the Site immediately.

13

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement, or any changes to this Agreement, do not use, access or continue to access the Site and discontinue any use of the Site immediately.

14

Contact Us

If you have any questions about this Agreement, please contact us by calling (541) 972-3330 or by e-mailng info@modelmerchants.com.

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